Returns & Exchanges at Nila Bangles
We want you to love your handcrafted jewelry, but if you are not completely satisfied, we offer a 14-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain delicate sets must have their security seals intact to qualify for a refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully place the bangles in their original velvet box and protective bubble wrap to ensure they are not damaged during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 48 hours.
- 4.Quality Inspection & Refund
Once our artisans verify the condition of the jewelry, your refund will be processed back to your original payment method within 5-7 business days.